Actually our post office is only open 5 days a week, and only stays open between 9am-12pm and 1-4pm.

I order a lot of things online, I have to send my husband to pick things up and with his work schedule, he often can't do it. (5am-5pm, lunch from 12-1pm).

Just wanted to point that out. I agree that it isn't much of an excuse because there's other options and you can mail something without needing to deal with the clerks.