HornedFreak

[kayla-na.livejournal.com]

WHO: HornedFreak

WHERE: https://www.furaffinity.net/user/hornedfreak/

WHAT: Digital Art, $30 commission

WHEN: Initial transaction was on March 22, 2016. I haven't seen any progress on my commission, or my name added onto HornedFreak's trello for two months. Only after I poked her about it did she add my name to the que.

PROOF:

http://imgur.com/oKmnQ9D - Original Journal Advertisement

https://www.furaffinity.net/view/13012988/ - Ref Link 1
https://www.furaffinity.net/view/16875996/ - Ref Link 2 (NSFW)
https://www.furaffinity.net/view/17174232/ - Ref Link 3 (NSFW)

Aforementioned ref links were directly linked in the journal.

https://www.furaffinity.net/view/12777499/ - Ref Link 4 (NSFW)

Said link above was linked in the transaction note.

http://imgur.com/biFXnh1 - Note conversation involving money transaction.

http://imgur.com/3i73reI - Me asking for an update on my commission in May.

http://imgur.com/z1hN9Wg - My second attempt in trying to contact the artist

https://www.dropbox.com/s/vyqjdqpz91rxm82/User_control_panel_--_Fur_Affinity_%5Bdot%5D_net_-_2016-06-26_14.49.05.png?dl=0

http://imgur.com/0vRsX2h - Journal of her new commission advertising a few days after I spoke to her asking for an update.

http://imgur.com/QAsbwJR - Trello que updated a few days after I spoke to her asking for an update.

http://imgur.com/oD4YmSu - My note on June 24th asking for a refund.

https://www.dropbox.com/s/hlyfujzgbwfwmvo/User_control_panel_--_Fur_Affinity_%5Bdot%5D_net_-_2016-06-26_15.24.33.png?dl=0 - Proof that she had read my note in my note outbox.

http://imgur.com/EJ7e46e - Finished commission posted two days after I asked for a refund. (NSFW)
https://www.furaffinity.net/view/20389722/ - NSFW


EXPLAIN:

She opened commissions on March 22nd, 2016, and she took mine. I asked her what I wanted, and let her do her thing. I haven't received an update on my commission in a while, and my name wasn't in her trello que, so on May 12, I sent her a note. My note was read, and I didn't receive a response. So I tried again a week later.

I received a response on May 19 that my commission is in progress, and my name got added on her trello que. I was content for the time being, so I gave her space. A few days later on May 23rd, she opens up a new batch of commissions, which left me a little confused because at the very least, my commission in the batch I was in wasn't finished.

I waited another month to receive my art, and I was getting a bit flustered by the lack of communication, and I don't know when she'd get to my commission since the progress seemed a bit slow with no update at all. I didn't see any art.

So on June 24, I send her another note asking for a refund, since I saw no artwork of any kind sent to me. The note was read, and I received no response. However, two days later (today), I saw that she posted my commission; didn't notify me about it either. x_x.

At this point I'm really miffed because I wanted my money back from the lack of communication, I didn't want the art anymore. So from my standpoint, it felt like she hurried to do my commission, and posted it to prevent me from getting a refund that I had already asked for two days prior, and she was aware that I had asked for it as the note was marked read in my outbox.


Edit:

http://imgur.com/Ku2tgKu - Conversation about the refund.
As of 6/27/2016, she has refunded my money. So I consider this matter resolved.

Comments

[bourbon. (from livejournal.com)]

I commissioned her during the same batch, while I don't mind waiting long periods of time for art (I'm a really slow artist, myself), this has me a little worried because I don't want the picture I ordered to end up being pornographic (I stated multiple times to make him clothed).

Seeing that they drew yours nude when that wasn't what you ordered, this does have me hoping they don't do the same with mine. ;m;

[bourbon. (from livejournal.com)]

I also wanted to add, she definitely piles on too much work. She takes on new slots about every two weeks and it's usually between 10-20 slots while not matching it with output.

She should seriously think about increasing her prices so she can offset how many comms she takes.

[kupoming.livejournal.com]

Agreeing with this. For the sketch commissions shes offering especially, I feel they are easily worth $45-$65 at least.

[kattotang.livejournal.com]

I was thinking the same thing. She made a journal to talk about the rough spot she's in, and while I don't doubt life threw her some curve balls, I feel like she's only made her problems worse by undercharging. I don't see much reason for her to undercharge either, not when there's such a high demand for her art.