Seconding this as a former postal worker. Youll get further calling the post master in your area, being persistent, and possibly getting the postal inspection service involved. They light the fire under the postal service to get stuff done postalinspectors.uspis.gov/contactUs/filecomplaint.aspx The USPS is bogged down by bureaocracy and an overloaded system, things slip through the cracks sometimes and only by being persistent are they reminded to continue investigation and keep reminding carriers and personel what to look for, so dont lose hope if you dont see results right away and keep at it!
RE: Information Directly From a Post Master
The USPS is bogged down by bureaocracy and an overloaded system, things slip through the cracks sometimes and only by being persistent are they reminded to continue investigation and keep reminding carriers and personel what to look for, so dont lose hope if you dont see results right away and keep at it!