Looking For Advice

[alkraas.livejournal.com]

I commissioned someone to do a small pixel of my character, but the artist suddenly became unresponsive without warning.
I have sent 3-4 messages asking for updates on the platform where I commissioned them, all of them were never replied to.
I also sent a reminder email which was never replied to either. I will send another email soon.

My question being, if it comes to it, is it even worth it to file a charge back if the amount is just 5USD? Or should I just ignore it and eat the loss?
I'm not sure what to do.

Comments

[rendrassa.livejournal.com]

Regardless of the amount, you paid for a service and that service has not been fulfilled/met. It might be just $5, but that's $5 someone has effectively stolen from you. What if they've done this to ten other people? Now it's $50. The amount doesn't matter, it's the principle. People shouldn't be allowed to get away with it, or they'll keep doing it.

I'd go ahead and start a dispute, see if they can magically re-appear and provide you with your art before you need to escalate it to a claim. If they do, fine. If they don't, they learned they can't steal from everyone.

And if you have proof they're ignoring you, post a beware.

[teekchan.livejournal.com]

Charge back. You can always repay them after they complete the artwork. Remember that once you start a dispute DO NOT CANCEL IT because if they dont complete the artwork, you cannot open it again.