Looking For Advice

[alkraas.livejournal.com]

I commissioned someone to do a small pixel of my character, but the artist suddenly became unresponsive without warning.
I have sent 3-4 messages asking for updates on the platform where I commissioned them, all of them were never replied to.
I also sent a reminder email which was never replied to either. I will send another email soon.

My question being, if it comes to it, is it even worth it to file a charge back if the amount is just 5USD? Or should I just ignore it and eat the loss?
I'm not sure what to do.

Comments

[rendrassa.livejournal.com]

Sounds like you'd need to refresh a lot to see if you could catch them. Not really worth it. Sounds like the best course of action is the dispute. I'd send one more email and wait three days before filing. Depending on how they react, might put up a beware on their attitude if they contact you.

Remember not to close the dispute until you have the art or the refund. Once it's closed, it cannot be reopened for any reason.