RESOLVED - Artists Beware: Buyer "Zardis"

[malytwotails.livejournal.com]

LSS: "Zardis" buys soap from http://www.contactcaffeine.com , is displeased with it, we sent her a refund immediately, and a month later, she posts inflammatory journals about us out of the blue. So here's some caps, since she's admitted in them that she called PayPal with the intention of having them issue a larger refund, past the value of the items she purchased., and while Con*Tact can eat a bar of soap here or there, I am horrified to think she'd try this on a real commission she was displeased with.

( Every details inside, Bandwidth warning: HUGE CAPS )

EDIT: This is the threat note she received from the FA account "Cerberus." , sent right around the same time as her journal posts, from an empty FA account.

http://ic.pics.livejournal.com/malytwotails/137829/639344/639344_original.png

EDIT2: Followup from FA administrators regarding the threat, stating that she sent herself the note. http://artists-beware.livejournal.com/637279.html?thread=24707935#t24707935

EDIT3: We've now received notes from her boyfriend, "shady." on ConTact's account. (already sent in my harassment ticket)
http://ic.pics.livejournal.com/malytwotails/137829/639703/639703_original.jpg
http://ic.pics.livejournal.com/malytwotails/137829/639882/639882_original.jpg

EDIT4: She's sent us a private apology over all of this (and apologizing on her boyfriend's behalf), and we're considering the issue closed and resolved.

EDIT5: She's back and arguing again over $0.01 , apparently http://artists-beware.livejournal.com/637279.html?thread=24723039#t24723039

EDIT6: After spending a day and a half arguing with a 16 year old on the internet, I'm entirely out of energy for this anymore. It's as resolved as it's going to get.

Beware: Onai - Full fursuit / Excuses, delays, and lack of communincation

[kc-kittycat.livejournal.com]

WHO: Onai  http://www.furaffinity.net/user/onai/

WHERE: FurAffinity

WHAT: Full fursuit

WHEN: June 1st, 2011- Nov. 15th, 2012
( Read more... )

PROOF:
Refund policy
List of notes
First note and response by Onai
Third note and response by Onai
Second note and response by Onai
Fourth note and response by Onai
Shout on her page
After leaving a shout on her page, about to give up hope on receiving any update or anything about my fursuit.
Offered a refund after leaving the shout.

Proof of payments:
Paypal payments.
Same as above; bank transfers to Paypal.

W.I.Ps:
http://www.furaffinity.net/view/6117510/ - July 14th, 2011 08:03 AM
http://www.furaffinity.net/view/6117510/ - July 14th, 2011 08:03 AM
http://www.furaffinity.net/view/6119396/ - July 14th, 2011 04:42 PM
http://www.furaffinity.net/view/6119415/ - July 14th, 2011 04:46 PM
http://www.furaffinity.net/view/6119422/ - July 14th, 2011 04:47 PM
http://www.furaffinity.net/view/6119435/ - July 14th, 2011 04:50 PM
http://www.furaffinity.net/view/6119447/ - July 14th, 2011 04:53 PM
http://www.furaffinity.net/view/6119460/ - July 14th, 2011 04:55 PM
http://www.furaffinity.net/view/6119493/ - July 14th, 2011 05:03 PM
http://www.furaffinity.net/view/7074310/ - December 21st, 2011 05:47 PM
http://www.furaffinity.net/view/7195946/ - January 11th, 2012 11:27 AM

EXPLAIN:

In June 2011, I've commissioned Onai for a full fursuit. It seemed like she was working on it a month after noting her, with head progress being made in July 2011.  A few months go by with no real updates; just a few IMs here and there. I wanted this fursuit to be done near the end of September 2011 because I was going to a furcon in California and Onai's agreed to have it done by then.  (Sorry, I don't have proof since I've lost all my older Skype logs between her and I.)  End of September comes by and the fursuit wasn't completed in time.  No problem, I suppose, I can wait a few more months, I guess.  A few more months go by and Onai's uploaded another image of my fursuit.  It looks like she's making some more progress in my fursuit, can't wait to get it!  Another month goes by and another upload of my fursuit head!  A few more months go by and I am becoming anxious if or when my fursuit will be finished.  I message her here and there and so does my mate, asking when it'd be finished or how's progress so far.  She typically says it's doing well or she'd have some real life issues and pushes back the fursuit progress.  More months go by and still no progress.  I am now getting even more worried and anxious.  I left a shout on her page--which she quickly removed and messaged me on Skype--and now all I hear from her and see are excuses of pity and stories about personal life instead of any information about my fursuit I had commissioned. At this point, I am quite upset by all of this, to the point that I only want a refund, not the finished product. I would be satisfied and move on with close to a full refund, if not a full refund of the $1250 I gave to her ontop of shipping costs of sending two DTDs. I don't think that I would enjoy actually receiving the fursuit anymore at this point, simply because of all the disappointment that I would associate with it, wanting it for so long, and only seeing progress and updates of others while mine remained in the shadows, ignored and forgotten, much like how I have felt.

Beware: Shivra

[laughsatthunder.livejournal.com]

WHO: Shivra on FA

WHERE: http://www.furaffinity.net/user/shivra/

WHAT: A colored badge.

WHEN: September 2012 - now

PROOF:
http://www.iaza.com/work/121205C/iaza11027866969700.png Where she originally agreed to the commission
http://www.iaza.com/work/121207C/iaza11027880786200.png Paypal transaction
http://www.iaza.com/work/121207C/iaza11027828540500.png Her e-mail with the artwork
http://www.iaza.com/work/121207C/iaza11027861535200.png E-mail with me giving her my address and asking about the badge months later


EXPLAIN:

I saw that she was having a sale for pelt badges on FA, so I sent her an e-mail for one. She said that she would personally deliver it to me at FurFright. I was unable to find her, so I sent her my address and well... I haven't seen my badge since. :/
She's taken on some more commissions since then. I hope people get what they paid for.