[identity profile] lunahasawa996.livejournal.com
Lately i've been finding people using artists as personal bank accounts, in which people have asked for a refund from an artist not because they don't want the art anymore, or got tired of waitong for it; but because they need the money.

Lately i didnt think i would run into this, but when i mentioned offering a refund to a person or a rdesign of the pose, they mentioned "well i am in need of money/short on money" in which i was like.. Taken aback some. I get people always need money, it is a needed thing to live. But the comment almost made me feel like O was almost his person's personal ATM.

Of course I will give them the refund if they asked, but the comment left me worried.

What if this person views me as an easy out for money next time they commission me and need it? Wjat of other people who commission me do the same? What do I do? Hand over the money like an ATM and have wasted time if i got a fair way into the artwork because they found their decision to buy the art in the first place was a bad one?

I'm so conflicted...
[identity profile] lunahasawa996.livejournal.com
So I've had a terrible bout of lucj with my health, causing me to be slow on commissions (i do keep in contact and offer refunds!) and i've been wanting to still draw and doodle to keep from getting rustt or art block, but I feel almoat guilty for wanting to sit all comfortable on the couch with a sketchnook or coloring book and doodle or color while waiting for pIn medication to set in than sit for a while at a desk in a chair staring at a computer screen.

I feel bad wanting to take some down time while i feel under the weather and do personal bits of art while my commissions sit half finished.

Should i feel bad for doing this? Is it normal to want doodle/colorwhile relaxing and feeling under the weather with health and not worry about rushing art or giving poor quality because i don't feel good at the time?

I'm quitr conflicted now.
[identity profile] yarbro.livejournal.com
Please let me know if this is off topic, but I need advice.

So, I am writing my Term of Service. One of the policy is the client must be 18 years or older in order do a commission (Both for adult and non adult theme). I really want to protect myself and client from legal issues. I am considering asking proof of ID, such like a driver license before I can accept thier commission.

My question, is asking proof of ID reasonable? Or will that be a privacy issue? Or am I breaking a fedral or state law that I may not be aware of?

Thanks!

-Yarbro
[identity profile] lunahasawa996.livejournal.com
So i had a customer ive done business with before come to me, asking me to do art featuring 6 people with backgroynd and such. I explained to them the costs and any fines that might apply if the characters for the image follow under what is listed in my proces and ToS.

I explained the image would cost anywhere from $200-300 but they said they wanted the image to be drawn up in a sketch, they pay fr their 1 slot ($50) and i auction off the rest of the slots in a YCH.

The also gave me a deadline of wanting the art by the end of december. I work full time with about 2 hours max work i can do a day from previous wrist damage limiting my art time before it acts up.

I explained to them that i wasnt up for drawing something, waiting 1 week for people to take interest, and possibly a) have no one bid, b) people dont pay when they do bid and c) i lose out on what i could possibly make normally for such an elaborate multiperson piece as most of my past YCW start low and go up to normal price at times.

I told the person if they wanted to track down people to split the cost they can, but othwrwise turned them away.

Thing is: did i do the right thing declining the offer?

Was it right for the person to coke to me asking for such a piece only to pay such a small percentage and ask me to auction off the rest and risk it falling through?

This is the first time something like this has happened to m before and im bit confused on if I did the right thing or not.

P.S. please excuse typos im om my phone in the middle of the night
[identity profile] lunahasawa996.livejournal.com
So I have a priblem. A while back someone commissioned me, and we wrre in contact for a while. However, some months have passed and I have completely lost contact with the person over both discord and FA. I am still working on their art, but given health problems wanted to express that it might take longer and a refund is an option.

Due to not having any contact with this person anymore because they just fell off the face of the planet for Pluto, I havent a clue how to go about this. Do i jis finish the art and cpntonue on woth my queue or how do i do this? I have never lost contact before.
[identity profile] fluffytinybark.livejournal.com
Last month I made a fursuit to someones specifications and asked for payment once it was finished. They warned their paypal does not work properly and asked for other ways to pay, to which I requested a gift card to a website in exchange for the fursuit. A few days later the gift card was charged back and the balance taken from me. When confronting the customer they confirmed that they/their bank did a chargeback and apologized. After two weeks they told me their bank will not give them the money back but the gift card was not reinbursed and the website confirmed that there was a discrepancy and it will not be given to me. They offered to try to pay me in january but that is a long time to wait, so I offered them a trade theyll consider in November. I want to be a understanding and kind person however its hard to understand how a chargeback would be unstoppable and random without any of us receiving that money. Even though it wasn’t my fault that the chargeback happened I offered to pay half to said person once the suit is sold but they do not want me to sell it, and giving it further thought I struggle financially and wonder if it is on me to pay for half the chargeback when i made a fursuit and received nothing? The suit was done in a very generic design, nothing original. Id like if theyd be able to just do a trade as I cannot trust another chargeback not to happen but they havent done anything to make that happen other than a consideration next month. I dont want to be a unjust person but this whole situation is over my head and input is appreciated. Thank you
[identity profile] alkraas.livejournal.com
Hello!
Last day I saw someone posting how they were really happy about an artist giving out source files, like PSD or SAI files and saying they highly prefer artists like that. The author said every customer should have the right to edit.

This got me quite interested but I'm not sure if I should do the same. Since AB has a lot of people who've been in the commission market for a much longer time than me, I want to ask:
Does anyone else give out source files? What are the pros and cons for both, artist and customer?

If this question doesn't belong here, then I apologize!
Thank you for reading~
[identity profile] zappamane.livejournal.com

I'm trying to write up a contract for fursuit commissions and could use the input of someone more knowledgeable than I am. I'm not actually a furry, but a friend of mine is and wanted to start selling custom suits. I work in the legal field (though not as an attorney, I must stress) so I did a little research and roughed something out, with an eye towards protecting her creations from modifications or actions that she wouldn't want to be associated with. (i.e. overtly sexual, racist/bigoted, or just an act of moral turpitude).


If anyone is willing to give it a look and offer advice on whether it is suitable, or what should be changed to make it more appropriate (or tailored to her needs), I would be deeply indebted to you. I just want her to have a layer of protection against the stranger elements of the furry world.


The work in progress of the contract can be found here:





Thank You again.

[identity profile] laughsatthunder.livejournal.com
Hi again!

I need a little help.

Long story short, was commissioned for a fursuit, made it, mailed it on August 25th and it hasn't been seen since August 30th. There is no update to the tracking or anything.
I filed a claim with USPS for the full amount (roughly ($2,200) with proof of the transactions and they offered to pay me $70. I don't even know where they pulled that number from, it doesn't even make sense with the insurance; I filed for an appeal.
Client says that they called their local post office and that an investigation has been opened.

I don't know what more I can do and I'm honestly scared. I haven't spent the money but USPS just lost an expensive, one-of-a-kind costume I can't exactly replicate and, ideally, would like to have them refund me in full for the item they lost.

If it comes to it, how do I go about out-of-pocket calculating a refund for my client? They already have the tail in their possession so I would subtract that from the total cost, but what about things like the cost of materials and such? Is it "cheap" to keep those funds?

Anything would be really helpful right now. I cannot afford to remake the costume again. The $70 USPS tried to offer me doesn't even cover the cost of the fabric.
[identity profile] peachymars.livejournal.com

I've been approached several times recently by people who are interested in commissioning me for their T-shirt designs, but I'd turned them away as T-shirts/clothing designs are not within my range of knowledge and I don't really know how it would work. I recently had a person I work with regularly ask me if I'd be interested in doing this, and since art is my income, I decided I'd consider it and get back to her once I'm fully informed.

Would I need to sell the rights completely to my art? Would I get royalties if I didn't? I know what to price for selling the rights to my art completely, it's just that when it comes to t-shirts I really don't know how it works, at all, when it comes to the artist's end. I did some googling but the results weren't too informative, so I figured I'd reach out here.

If anyone can offer experience/insight it would really be appreciated. Thank you!

[identity profile] alkraas.livejournal.com

Sorry that I'm looking for a bunch of advice here!
Well, today, I took payment for some Can YCHs that I'm doing, which can be used as badges. The client wanted two, I sent them sketches and accepted payment.


While working, I noticed they filed a dispute on me, labeling it as an unauthorized payment, it's put into "Being Reviewed By Paypal" on the resolution center. I contacted the client saying that I won't complete or continue working, as I do not want myself to be swindled.


Now, what am I doing against this dispute? Do I wait it out? This is the first time it happened to me.



[identity profile] lunahasawa996.livejournal.com
Edit: For everyone telling me to refund, i have previously stated that there was no transaction of funds due to me not having all the information. I wasnt going to send an invoice until I had everything i needed first.

So I gad a friend come to me wanting a $90 commission of their character and their GF's character. Sadly, their girlfriend lacks a reference sheet, and is making things very difficult for my friend to get artwork done by me as a result.

My friend was given information that was lacking major important details (namely color information and pattern details, they only inclyded body shape and breast size but didn't provide anything else that was of real importance such as a color pallet, fyr design, hair style, ect...) that he relayed back to me, and in an attempt to make it easier on my friend and save money, I offered to make his partner a reference sheet for the $90 instead. She refused but still wants art drawn of her character and to have her bf pay for it.

I personally dont like the idea of having to charge my friend a fee for not having a reference sheet (it's listed in my ToS to have one or be fined a $5 fee) because his partner refuses to get one made. I want to draw the art because he wants to make it a gift for his partner, but his partner is making it both difficult for him in the sense of giving inproper information/facts about the character to relay back to me, and myself on the matter of "I dont want to be held respobsible for drawing a character wrong because she lacks a reference sheet."

I was trying to be nice and offer an easy alternative that will not only help me, but furture artists who are tasked with drawing this character as well who like reference sheets and make it easier on my friend in the long run.

My problem now that i need advice on, is what do i do when a client wants art of x-character as a gift but their partner is making it extreemly difficult for my client and myself on getting a proper transaction and order to be made? Do I step away and decline the offer and miss a chance on making a sale, or do I try to draw the art and risk an unhappy client as a result of improper information? I've expressed my concerns that this person is making it very difficult on my friend and i, but im ultimately at a loss on what else to do. I've never had to deal with this sort of problem before in a long time if at all where a client wants art but their partner is making a normally easy process suddenly very difficult.

Advice is very much appreciated.
[identity profile] lavenderpandy.livejournal.com

So, this came about months ago where an old commissioner requested removal of their commission due to their significant other having major issues with the artwork. The image was of their personal character with someone else's character which was not allowed in their relationship or something. I'm not entirely sure. As the commissioner described, it got to the point of constant arguments and threats of self-harm. I said no as the image was pretty much 2 years old and had obviously been spread to multiple places by now. I'll admit I asked that if they wished for me to remove the image, I would need a privacy fee paid.

That didn't go well and the commissioner went on an emotional tirade, blaming me for the discourse and "profiting" off their issues. I didn't respond.

Months later, the significant other asked for the art to be removed, explaining that the personal drama was still going on (ironically, the image was in their favorites on their page...okay???) They said they would pay the removal fee but instead I just broke down and removed the image and blocked both the users, telling the SD never to contact me  about any of these matters  again.


Did I handle this properly? What rule in my TOS would be a good way of handling this? I've had an usual number of people ask for their art to be removed at the beginning of the year due to miscommunication between the participants, but not with like this. I'm empathetic but I don't want my artwork weeded out due to emotional situations like this all the time.

[identity profile] zareonianwolf.livejournal.com
Recently, I opened for a batch of bust and waist-up commissions.

One client who submitted an order form stated that they would e-mail me their reference images after securing the slot, which is perfectly fine. When I contacted this client afterwards, he told me that he is a trans man and was looking to get a waist-up illustration of himself after his eventual top surgery. That is something I 100% support and would be happy to do for him.

However, when I asked for reference images, he stated that of the few selfies he felt comfortable sharing was of himself topless - again, he has yet to have any surgical procedures done. This makes sense to me as reference material, since it would give me a better idea of his body type, proportions and any scars or tattoos, but I'm pretty certain it would still legally be considered NSFW/18+ material.

As it stands, I think I'm going to tell him that if he can provide proof that he is above the age of 18 (a scan of his driver's license or state ID card with other private information censored, or similar), a nude photo would be no issue for me.

I'd like to get the input of other artists, however - for the past 5 years or so I've been strictly a clean artist; I never draw pornography but I have drawn tasteful nudes, both for clients and for myself. But since I do almost entirely draw clothed characters, the vast majority of my reference material from clients are also fully-clothed. I feel a little out of my element here. 
[identity profile] sheepilyy.livejournal.com

Hey! So here is the issue:
I am in the process of trading a design (mine) for an artist's art (their's). I'm not sure this matters but the artist in question approached me about the trade.
They offered more than one piece for the design in question
The trade started back at the end of December (26th)
They have completed three pieces up to this point (which is less than half)
The last time I heard from them in February (Febuary 10th) when they delivered on piece to me.
Now I haven't been able to get any contact back from them.
I contacted them to get an update (since it has been awhile and I need to provide some updated reference as my pages have moved) at the start of May (7th), unread, no reply
A week ago (May 22nd) I reached out to them on Toyhouse, with no reply despite logging into their account. My note remains unread.


At this point it appears to me they are just avoiding me and other customers. At least one other customer left a shout about an unread note about a commission and other user commenting on a submission asking their to look at her notes. At least four people have asked for the artist to update their public to-do list as it is missing many orders. I just thought I would mention, our trade from December is not located anywhere on their current to-do list. So I have zero information about where my trade is at in the queue.
Their last public update was March 31st, about struggling with some real life issues. They last posted art on May 6th. While I understand the artist may have other real world issues going on, without any form of contact/information I am only left to assume I am being ignored.

What should I do? We never agreed on a deadline, but I don't want to be in limbo forever. Their TOS states several times to be patient with them and to not contact them about updates... but the lack of contact is extremely concerning for me.
Is it right for me to cancel this trade? I don't really want to pay for the work I've received (since the lack of contact isn't my fault). I understand I would relinquish the rights I have to the art. I'm not looking for free art.
If do I do cancel how long should I wait?
I just don't want to wait forever for this trade when I get can't any sort of responce back, and I don't want to reward this behavior with money.

[identity profile] yogoating.livejournal.com

Hello! A friend and I enjoy collaborating with our artworks. We'd like to do more projects together, most recently utilizing Patreon as a resource, but things have just gotten more complicated!

Based on what I've read, we would need to form a General Partnership, which isn't too overwhelming. In my state I don't need to even register anything, I believe. But I can't quite determine how payment through Patreon would work, and how taxing will work as a result.

I'm under the assumption we should use some kind of shared bank account to link with Patreon. From that account, we evenly distribute profit to our separate personal/work bank accounts. Does it then become just another part of our self employment tax income?

everainsley: (Default)
[personal profile] everainsley
Without giving too many details, I've had a first for a commission: My commissioner has vanished, but the commission is fully paid and mostly completed. I don't have any other method of contact, other than their email and FA account.

I last sent a request for the remaining reference information for the last, extra versions on Feb 16, 2018, but the first versions were sent just after midnight on Feb 15. The customer last added something to their FA account on March 6, 2018. I have 2 versions to complete, a NSFW and a clothed version (the character is "Ken doll" nude before they started molding the underwear on right now). These refs were originally requested on February 8, after the commission was confirmed.

One of the versions was included in the sale price, the other was an add-on fee.

At this point, I'm not 100% sure what to do? I can't complete the other versions without the references, and the commissioner has the completed part as is. Should I refund them partially (for the work not completed) and say "Hey, I can complete this when you have the other refs, just shoot me an email!" or continue sitting on it?
[identity profile] laughsatthunder.livejournal.com
Hi all!

Back in November I opened for fursuit commissions. Client got a spot, paid the 30% non-refundable downpayment and replied promptly to my emails for three days (11/25 to 11/28). I have not heard back from my client since November 28th, 2017.

Since then, they have sent payments via PayPal for the suit in December and January, effectively and fully paying for the fursuit commission. In the last PayPal payment they put in the notes section that some things came up and they apologized for the lack of communication, yet paid on time.

As of November 28th I have sent them 6 emails, the newest being a few minutes ago, with progress photos and asking them to reply to my emails. Currently the fursuit is halfway done.
In my form I ask people put down their social media in the off chance they do disappear so I can contact them somewhere else; the client put down their FA. I left them a shout 4 days ago asking them to reply to my emails and saw that they had favorited something hours beforehand, when I checked a few minutes ago to see when I had posted the shout their account shows they were active 3 hours ago.

I have an abandon clause in my Terms of Service that states that, if a client is to halt communications, I reserve the right to alter the fursuit and re-sell it so a full refund can be given. As this is an artistic liberty piece designed by me no alterations need to be made but, as stated, it is paid for in full.

Any advice on what to do at this point would be appreciated, I'm very lost and have never had this happen before. Thanks!
[identity profile] ravensmoon666.livejournal.com
Hello AB, I wanted to ask a question. If an artist has taken a long time doing a commission and offers to do extra work as compensation, as well as the original piece (and you agree to it as well.) are they required to do it? I don't know if this is something that would be just a moral obligation or since it's considered compensation they should do it?

Thanks for any answers in advance.
[identity profile] kellserskr.livejournal.com
Hi everyone!

Last year I made a post about my Terms of Service for Art Commissions, and you were all so helpful with that - I'd like to thank you all for all the tips and ideas! Recently I've had a few ideas for customized physical items for people to commission (dolls remade to look like their OC's etc.), but as I haven't bought many items like this in the past, I haven't read very many TOS's dealing with this type of commission (like I have by reading artists' TOS's). I was wondering if any of you had any tips on writing Terms Of Service for physical customized goods, or any tips? I know it can be quite different because it's more difficult to make changes with physical items.

Thank you!
Kellie <3

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