Question: Rush orders
Mar. 4th, 2014 08:08 am![[identity profile]](https://www.dreamwidth.org/img/silk/identity/openid.png)
Hi! I have a question about shipping and stuff.
A commissioner wanted me to do a badge last minute for a con he's going to. He asked me if I could have it at his doorstep by the 7th for a con. I did the work per specification and had it sent out on the 3rd since I'm a full time college student, work a part time job and am in the process of moving. He asked me about daily on updates (which I didn't mind. I always sent him photos of his badge from sketch to ink to color). He was incredibly happy and right before work yesterday I sent it out.
The post office told me shipping to Ontario would take about a week. I asked about any expedited services and they'd be about $44. Adding a tracking number woulda been like $24 and I was like HRRRG, SHIT. So now I'm worried it won't get there in time.
Should I issue a partial refund if it doesn't?
A commissioner wanted me to do a badge last minute for a con he's going to. He asked me if I could have it at his doorstep by the 7th for a con. I did the work per specification and had it sent out on the 3rd since I'm a full time college student, work a part time job and am in the process of moving. He asked me about daily on updates (which I didn't mind. I always sent him photos of his badge from sketch to ink to color). He was incredibly happy and right before work yesterday I sent it out.
The post office told me shipping to Ontario would take about a week. I asked about any expedited services and they'd be about $44. Adding a tracking number woulda been like $24 and I was like HRRRG, SHIT. So now I'm worried it won't get there in time.
Should I issue a partial refund if it doesn't?