Advice for Writers?

[bkatt500.livejournal.com]

Does anybody have experience with working with Sofawolf? A friend of mine submitted a story, and the publisher said they would reply within 90 days. It has been well over that, but still no reply. Also he has sent follow-up emails which also have yet to be replied to. Is this normal? What would be the best thing to do?

Note: Since posting this entry my friend has stated a preference for it/its/itself pronouns.