Beware: OneFurAll Studios

[lightningcf.livejournal.com]

Where: OneFurAll Studios - www.onefurall.com

What: A full fursuit commission including head, bodysuit, paws and additional set of feetpaws. In addition, a design sketch for the fursuit.

When: Payment in May 2014 — issues ongoing

Explain: The issues I have experienced with OneFurAll (OFA) are twofold: an inability to manage expectations and meet contractual obligations, and lack of communication.

April 2014 saw conversations with OFA regarding a commission, with estimate of an “18-24+ month queue” given. In May, I indicated my willingness to commission, and asked for confirmation of the wait time; I was told that there would be a more concrete “18-24 month wait. Our wait times shift minimally…” (see email 1); this was the final estimate given prior to payment, and with the qualifier of minimal shift, suggested that I could reasonably expect the fursuit to be completed at, or close to, 18-24 months.

No further communication was made at this stage regarding the fursuit, only payment. Paid in-full via an invoice from OneFurAll in May 2014 (see Paypal Invoice).

On 24th June 2015, in reply to an email from me, OFA restated the timeline to build to be "around the 24 month mark from your deposit" (see email 2).

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