Date: 2016-08-01 11:48 pm (UTC)
At the added bit about the maker contacting you, if it were me I'd say I'm no longer interested and I wanted a a full refund, or the stuff that was finished mailed and a partial refund for what wasn't finished.

Obviously it is up to you, but I would personally want to wash my hands of the whole thing as quickly as possible.

Sorry this happened to you.
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