Date: 2018-09-15 01:04 pm (UTC)
As cknsausage said keep hounding the carrier. You insured the package and with documents about the business agreement you made with your client, you should prove that the suit is valued at $2200 because that is what your client paid. I would focus on that until you get a resolution from USPS.

You may want to prepare yourself for the other scenarios that could happen unfortunately. The customer is entitled to getting a suit or the money, even if this wasn't your fault. I do think though that given the circumstances, the customer might work something out with you, like an extended deadline so you can work on their suit while picking up some other business to compensate for the loss in income.

It is strange advice but I heard someone say that you can threaten to call your congressman if the USPS is not helping you out. USPS isn't a corporate entity so it may not exactly care about paying you back otherwise.
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