Did you insure it for the full $2200 amount? I've always had to ask for insurance for more expensive items- when I shipped fursuit parts, I had to specifically request that they insure them for the value of having new ones made, just in case Canada Post or USPS lost it in transit. It's usually $30-60 extra; it should be on your receipt, for basic insurance, or they gave you a separate slip for claim purposes for a higher amount, and (I think) the parcel has to be signed for. That's been my experience shipping from Canada to the US, and the experience of a couple maker pals I've got.
Basically, if they don't find it, your options are like... hounding USPS for the insured value, remaking the suit, or refunding your client. Crappy situation, hopefully they locate the parcel; with any luck, it just got routed to Miami or something, and they ain't found it yet. Fingers crossed it turns up!
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timeasmymeasure
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Date: 2018-09-18 07:04 am (UTC)Did you insure it for the full $2200 amount? I've always had to ask for insurance for more expensive items- when I shipped fursuit parts, I had to specifically request that they insure them for the value of having new ones made, just in case Canada Post or USPS lost it in transit. It's usually $30-60 extra; it should be on your receipt, for basic insurance, or they gave you a separate slip for claim purposes for a higher amount, and (I think) the parcel has to be signed for. That's been my experience shipping from Canada to the US, and the experience of a couple maker pals I've got.
Basically, if they don't find it, your options are like... hounding USPS for the insured value, remaking the suit, or refunding your client. Crappy situation, hopefully they locate the parcel; with any luck, it just got routed to Miami or something, and they ain't found it yet. Fingers crossed it turns up!