[identity profile] twuxedo.livejournal.com

UPDATE: (5/28/18): Oh &#$%ing boy. Hello again my friends on AB. I have an update. Upon really thinking about it, I am so, so tired and annoyed.


On the same day that this was resolved Fuu had said they'd send me the completed laminated badge in the mail within the next week (https://imgur.com/a/bQYXUWH). Cool. It's almost June and I have NEVER received it. At this point, I give up. Not active on their art twitter. Highly active on their personal twitter. They uploaded everyone's finished badges on instagram except mine? Like okay, maybe I'm being petty, but maybe someone else gets me.


It's not like there was only one of said badge, but the reason this is SO beyond annoying for me is that I'm so tired of asking Fuu to just. Get. It. Done. Get it done and we don't have to speak about it ever again. But now, I'm fed up, and Fuu get's a bad review from me. I was sympathetic, but now, I'm really not.


UPDATE (1/18/18): Fuu has contacted me with the finished art and even offered me a full refund. I declined the full refund as I was just happy to have my art. Fuu is by no means a terrible person and has very humbly owned up to their mistakes with absolute grace. Lovely human being, but just a poor example of customer service, which I hope to see them improve on in the future.


WHO: Fuudles/ButlerInHeels


WHERE: https://twitter.com/Fuudles


WHAT: Coloured badge


WHEN: Invoice for payment was sent September 5th, 2016. I remember clearly because I was not in the country when I contacted them. First signs of trouble appeared near the end of the year when they were taking on more commissions and not completing ones they had previously taken.


EXPLAIN: I was under the impression the artist had an excellent work ethic as people were retweeting their completed commissions in a very timely manner. This set them up as someone who was excellent to commission because they had good prices and high quality work. I was very happy to receive a slot from them. I’m pretty sure that I was the last person they accepted in that batch/run of badges. 


I received an inked WIP ten days after the invoice was paid. They posted a coloured WIP in October of my badge flat-coloured with something like fifteen-odd other commissions in the same stage of completion. I thought it was excellent that they were getting so many done so fast. I was not at all concerned and was willing to wait 1-2 months because I knew they had lots to do.


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