Warning: Sirrinose
Feb. 20th, 2009 04:47 pm![[identity profile]](https://www.dreamwidth.org/img/silk/identity/openid.png)
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Hate to have to do this but I've just had an unpleasant encounter with a customer on FA. It's not a big loss, but it's still a loss, and I am quite annoyed.
Customer advertised on the FA forums, wanting to commission someone for a ref sheet of their character. I PM'ed them and they were interested in commissioning me.
Our first exchange.
As you can see, I very clearly stated this would be my first muscle picture, and they agreed to it.
I began sketching, and showed the WIP so they could request any changes. This was all moved to email.
Does he state anywhere that he was not happy with how I did the muscles? No.
I assumed things were ok so far, and went to work on his changes. A bit later, he emailed me back, wanting to pull out of the commission.
We agreed that he would pay me for the sketch I've done, after I cleaned it up. It is my standard rate for a sketch; $3 USD.
I worked on finishing the sketch and sent it to them, as you can see above. 6 days then went by with no word and no payment. I emailed again, inquiring after the payment, and then:
Apparently I shouldn't have taken the commission cause I wasn't good with muscles, even though he agreed to it in the first place. He also only payed me $1.50 USD for the sketch, despite agreeing to pay $3 USD.
Paypal receipt showing his rude 'it's better than nothing' message.
Now, I know $3 isn't a lot, but as many of you know, EVERY single cent counts, especially if you're unemployed like I am. I worked a good hour on his sketch, made it VERY clear in the beginning that I was NOT experienced with muscles but I would try, and he agreed to it.
I've learnt my lesson and now have a 'Terms and Conditions' page I will now show my future clients.
Customer advertised on the FA forums, wanting to commission someone for a ref sheet of their character. I PM'ed them and they were interested in commissioning me.
Our first exchange.
As you can see, I very clearly stated this would be my first muscle picture, and they agreed to it.
I began sketching, and showed the WIP so they could request any changes. This was all moved to email.
Does he state anywhere that he was not happy with how I did the muscles? No.
I assumed things were ok so far, and went to work on his changes. A bit later, he emailed me back, wanting to pull out of the commission.
We agreed that he would pay me for the sketch I've done, after I cleaned it up. It is my standard rate for a sketch; $3 USD.
I worked on finishing the sketch and sent it to them, as you can see above. 6 days then went by with no word and no payment. I emailed again, inquiring after the payment, and then:
Apparently I shouldn't have taken the commission cause I wasn't good with muscles, even though he agreed to it in the first place. He also only payed me $1.50 USD for the sketch, despite agreeing to pay $3 USD.
Paypal receipt showing his rude 'it's better than nothing' message.
Now, I know $3 isn't a lot, but as many of you know, EVERY single cent counts, especially if you're unemployed like I am. I worked a good hour on his sketch, made it VERY clear in the beginning that I was NOT experienced with muscles but I would try, and he agreed to it.
I've learnt my lesson and now have a 'Terms and Conditions' page I will now show my future clients.
no subject
Date: 2009-02-21 04:52 am (UTC)no subject
Date: 2009-02-21 06:39 am (UTC)Instead, he said nothing until the end, and all of a sudden it's my fault for taking his commission, when he ok'ed it in the first place, knowing full well I wasn't experienced in muscles.
:(
no subject
Date: 2009-02-21 05:11 am (UTC)no subject
Date: 2009-02-21 05:14 pm (UTC)no subject
Date: 2009-02-26 07:02 am (UTC)no subject
Date: 2009-02-21 05:31 am (UTC)Refusing to pay you for your work and time is a complete fucking insult, no matter what they think of how you handled the muscles. It is NOT up to them to decide how much they pay you.
no subject
Date: 2009-02-21 06:41 am (UTC)And yeah...that really stung. I spent a good hour on his initial sketch, another half hour to clean it up, at least.
no subject
Date: 2009-02-21 06:08 am (UTC)Hmm lets see, agreed to pay you $3 for the cleaned up sketch, went through all the corrections with you....I can't see any excuse not to pay you. I can't help but wonder: is it really that hard for him to pay you $3 considering he had enough money to commission you anyways?
no subject
Date: 2009-02-21 06:43 am (UTC)no subject
Date: 2009-02-21 06:34 am (UTC)no subject
Date: 2009-02-21 07:02 am (UTC)Sorry you had such an unfortunate experience, though you do sound very pleasant to commission and you were willing to work with something you hadn't done before.. Props for trying, I think you did a fine job.. Don't let this guy bring you down about that.
Image 2
Date: 2009-02-21 07:05 am (UTC)It's not a big clue, but it is an indicator of dissatisfaction.
And stiffing you a buck fifty for work already done, that's just fucked.
Re: Image 2
Date: 2009-02-21 07:47 am (UTC)The last email I received stung since he didn't exactly have to commission me in the first place if he knew this would be my first muscle picture. He seemed fine with it being a sort of learning curve for me at the beginning :/ Ah well.
Re: Image 2
Date: 2009-02-21 08:48 am (UTC)no subject
Date: 2009-02-21 07:37 am (UTC)no subject
Date: 2009-02-21 02:54 pm (UTC)and i always have my clients pay upfront before any work is done. i do leave the option of pay-after-the-sketch only if a client seems leery about that. most of my clients are other artists or have done these before, so they don't have a problem with paying first. then it's easier to refund them the proper amount than have them not pay you enough.
no subject
Date: 2009-02-25 10:13 pm (UTC)Sirrinose here
Date: 2009-02-26 07:04 am (UTC)Though i could have Handled it different i'm not going to apologize because i was not happy with the finished product. Which i see was not posted on here. If you want the rest of the 3 bucks i can send it to you still if you want. hell, I'll pay you half the original price really.
Re: Sirrinose here
Date: 2009-02-26 09:41 am (UTC)I would have worked on any changes you wanted done to the final sketch, as I do want to please my customers (obviously). Perhaps it was a communication issue? Looking back, I realise it may have sounded like I was not willing to work on changes past that point, which is untrue.
Sorry our transaction turned sour, and I apologise for posting it here, but at the time I was truly annoyed and hurt.
Re: Sirrinose here
Date: 2009-02-27 05:42 pm (UTC)