Toradoshi/Thatdangcat

[arinaca.livejournal.com]

WHO: Thatdangcat / Toradoshi

WHERE: They have heaps of places to contact them, these are all the ones they have listed on their Furaffinity. All contact we had was via emails or FA notes.
https://www.furaffinity.net/user/thatdangcat
https://www.furaffinity.net/user/toradoshi/
https://beta.furrynetwork.com/toradoshi/
http://thatdangcat.deviantart.com/
https://inkbunny.net/Toradoshi
https://www.weasyl.com/~toradoshi
https://toradoshi.sofurry.com/
https://e621.net/post/index?tags=toradoshi
https://twitter.com/thatdangcat
https://www.facebook.com/ThatDangCat
https://payhip.com/thatdangcat

WHAT: Premade partial on Furbuy to be made into a digitigrade fullsuit. Purchased by myself and my partner as a joint commission with him doing the majority of the contact for ease of commission.

WHEN: Premade was bought around 4/4/15 and stopped responding after 7/25/15


Premade partial was bought from Furbuy around the 4/4/15th, the furbuy page has long gone so not sure on exact date.
3/6/15 - Picture of the suit from the makers account, same image used on FB auction - https://www.furaffinity.net/view/16108694/ / http://sta.sh/024rc3ccl2xt

4/17/15 -7/25/15 - A list of all the payments sent - http://sta.sh/0s05lkb1rkh

4/8/15 - 4/11/15 - Details worked out with payment plan and details for suit http://sta.sh/011ulmr8x6gw
Some progress was made towards making it into a fullsuit
5/15/15 - Hands and claws were started https://www.furaffinity.net/view/16558995/ / http://sta.sh/01hr2nqi3a14
6/12/15 - Padding was made https://www.furaffinity.net/view/16815559/ / http://sta.sh/01w4ocx52yro

A full list of the emails + content http://sta.sh/2d1uiynbyjz?edit=1

7/25/15 - Where emails start going unresponded to http://sta.sh/09t98px9sjc
Repeated unread notes on both their FA accounts http://sta.sh/013qhfpa8g9v
2/4/16 - 6/5/16 More unresponded emails http://sta.sh/01qcb3sj803y / http://sta.sh/0n78pdoevi

7/27/16 - After repeated ignored/unpened notes and emails I sent them a note from my FA account asking about a commission enquiry on the 7/27/16 which was replied to on the same day. I sent them a note saying they obviously weren't having any issues getting notes and to either update us, or refund us. http://sta.sh/0ukeca1eaq1 That note was read, and I have yet to recieve a reply but they have been uploading art to their Toradoshi account since then. http://sta.sh/010e0yogvhvy

Obviously this has gone on way too long and we should have followed it up over a year ago. The suit was intended for my partner and myself to be able to wear. He was the one organizing and doing the transaction itself along with the details for it so the artist wasn't communicating with both of us, but the commission was for the two of us. Most of the details were run by me to agree with as well, but all emails and payments were sent by him. Unfortunately he's pretty new to the commissioning game and while I'd have bailed out and followed this up a year ago, he kept going in the hopes this would actually get completed. In putting together this AB I saw (He actually probably told me at the time but I forgot) that this suit had a timeframe of 2-4 months :/

We're in the process of trying to contact paypal and his bank to do a chargeback on Toradoshi in an attempt to get our money back. I'm not holding out hope on a refund seeing my last note has gone unresponded to and going by their Trello https://trello.com/b/pQoLLQU4/tdc-commissions they have other people waiting on refunds (See Blue/white wolf head card) and no suit work done since November 2015, but with two new suits added this year.


EXPLAIN: Bought a premade partial from Thatdangcat/Toradoshi on 4/4/15 and they stopped updating us after the 7/25/15. At first chalked it up to emails not getting through, so I bugged my partner to send them a note on their FA to their fursuiting account (Thatdangcat) and their main account (Toradoshi) which was being updated almost daily. Repeated unread notes and unreplied to emails I sent them a note from my own account, which they promptly responded to then stopped replying to once I asked about our suit.

ADDED: Since writing this the artist has contacted us again http://sta.sh/0b7tpy16bg4 At the moment still deciding how best to proceed.

*edited to fix spelling and unfilled dates*

Update: so Toradoshi has been replying since all this, and we've decided to continue with the commission but with a 3 month deadline with weekly updates. Fingers crossed it all goes smoothly now!

Comments

[talentedfool.livejournal.com]

I agree! Again, reiterating I'm not judging or condemning your need to be deceitful toward the artist - I probably would have done the same in your shoes, tbh. It's just so sad it was forced to come to that. :( No matter what curve balls life throws at you (and I've definitely dealt with and am currently dealing with my share), there's a point where that lack of communication, no matter what grief you're dealing with, becomes unacceptable. Radio silence for a year and yet so promptly responding to potential new clients is that point. It really makes you feel invisible and unimportant (imo :( ).

It's definitely a more complicated decision to make since it was a joint purchase, and even more so since your partner is new to commissioning and starting off on such a poor experience must be dreadful. I'd respond to the artist first and tell them honestly that you and your partner are still discussing and finding a resolution to this you're both happy with, and will reach out to them when you do.

It's a longshot at this point, but I honestly do hope you find a way to resolve this that leaves you satisfied, especially for your partner's sake! Commissioning can be such a fun experience.

[arinaca.livejournal.com]

We've already contacted them with pretty much that exact message :D I hope it all works out in the end, will see over the next few days I guess?
Only thing I'm not 100% sure on at the moment is if its a polite thing to link the artist to their own beware? Just so they have a chance to voice opinions here, absolutely not looking to make it a negative thing, just, a heads up?? But I can see how it'd be taken in a bad way.

[talentedfool.livejournal.com]

Fingers crossed for you then!

I can see how it'd get taken in a bad way too. I know you as the poster are ALLOWED to send a link to the artist. I think it's great that you want to let them know to give them the opportunity to speak for themselves on the situation! If it were me, I'd probably send them a message like,
"Hello, while I regret it came to this, I felt the need to make a post about the situation on Artists_Beware (link). I felt it fair that you knew and heard directly from me, and wanted to give you the opportunity to express your opinions, and your side of things. I still hope we can reach a mutually amicable resolution to this situation, and that you understand why I felt that, given the lack of communication for the past year, it was necessary to make the post.
Sincerely, etc."

However, I tend to come across as abrasive and have little ability to gauge my own textual tone, so I have no idea if that conveys the right politeness. :P I think the key is just letting them know you're telling them out of a genuine desire to let them be aware, instead of having to hear it through the grapevine, and that you honestly want to let them add their voice to the public discussion (if they want to), considering it concerns them.

[arinaca.livejournal.com]

Ooops! I meant to update this a week ago xD going well, we've set a deadline with strict weekly updates and going from there :D toradoshi has been replying promptly to emails now.