[identity profile] s-trawberrymilk.livejournal.com posting in [community profile] artistsbeware2_archive

UPDATE #2: (DATE: September 22nd, 2016) I messaged both the new owner, and gorehund. the badge was not sent to the the new owner after our second conversation about it being shipped. I messaged gorehund and did not recieve any response even after my mutiple times trying to reach them until days later. Finally after contacting me, I cannot say I have had a worse experience working with someone ever. Please do not commission this artist unless you would like to be wait years, and be treated like garbage.
attempts of contact:
http://imgur.com/uMakZDu
http://imgur.com/J9NTo0G

Our conversation:
http://imgur.com/troEIS5
http://imgur.com/9M4cUib
http://imgur.com/OAxZOjz
PB's new owner, and I's conversation:
http://imgur.com/rOKsBiu
http://imgur.com/oLzqazH
---------
UPDATE: still hasn't been shipped to the new owner!!! (date is September 20th 2016)
---------
WHO:
Gorehund

FA: http://www.furaffinity.net/user/gorehund

Twitter: https://twitter.com/gorehund


WHERE: Commission engagements were taken via FA, and Twitter.


WHAT:  Detailed traditional badge.

Payment proof: http://imgur.com/1OtePnJ , http://i.imgur.com/hkGScsj.png


WHEN: Commission was paid May 8th 2014.


PROOF:

Journal indicating my slot: http://www.furaffinity.net/journal/5730670/ / http://i.imgur.com/9OqquX6.png

Payment proof: http://imgur.com/1OtePnJ , http://i.imgur.com/hkGScsj.png

Finished product in 2014: http://www.furaffinity.net/full/13945451/


EXPLAIN:  I commissioned Gorehund in 2014 for a badge of my new (at the time) character, PB the saber tooth. I paid $50 for the badge, and shipping. The badge was completed in early July. Everything seemed to be running smoothly. However, I never received the badge. Two years later now, I had sold the character, and suit. This may (2016) I contacted Gorehund via twitter, mentioning that I never received the badge, and that it would be nice to get a refund, or have the badge sent to the new owner. They replied, asking for a new address to contact the new owner, and the was the end of it. More than two months later, I contact the new owner of PB, and they have not even heard from Gorehund. I immediately contacted gorehund, and they asked where to reach them (though i had already told them in may). This has been one of the worst experiences with an artist I have ever received. All replies to me were cold, and extremely unapologetic. Long story short I have not received what I paid $55usd for in over two years.

May interaction via twitter: http://i.imgur.com/vR6CrX9.png

August 8th 2016 interaction (today): http://i.imgur.com/DPH1XM5.png

*note: My username changed from bambi. to strawberrymilk in late 2014

Date: 2016-08-13 03:31 am (UTC)
From: [identity profile] losnyangeles.livejournal.com

Yeesh, I would never want to do business with this artist after seeing this behavior. The badge has been completed for two whole YEARS and they can't be bothered to smack a stamp on it and send it through the mail? Beware warranted!

Date: 2016-08-13 09:02 pm (UTC)
From: [identity profile] blutfuss.livejournal.com
That sucks that they still won't send the badge to the new owner of the character :/
I'm waiting on a badge from them too, from about the same time period. I didn't even know it was finished for a couple months because at the time I didn't use twitter and I didn't know they used it more than FA.

Date: 2016-08-14 07:11 am (UTC)
From: [identity profile] talentedfool.livejournal.com
Why didn't they just scroll up the DMs on twitter to where you already told them the name of the new owner. :/ And no apology or even acknowledgement over how long they took mailing out the badge? What a rude way to handle a customer you've been shorting for two years. Extremely well-warranted beware.
(deleted comment)

Date: 2016-08-15 03:17 pm (UTC)
From: [identity profile] blutfuss.livejournal.com
I honestly don't think any of them had been sent, for sure mine hasn't been.

Date: 2016-09-23 09:16 am (UTC)
From: [identity profile] neive.livejournal.com
Sadly it seems like shipping as been a big issue for them for a really long time. :/ And those follow up responses are horrendously rude for how long you waited to get it sent to your address (so saying they offered to send it to you seems kinda laughable at that point?) I don't understand why they are acting so hostile to you and can't seem to muster up a single apology when you're still the actual commissioner.

When I bought something from them a few years ago getting ahold of them was extremely difficult for me too. I honestly think the only reason I got mine at all is because I was (politely) upfront about how I would initiate a chargeback to cancel the order if it was not shipped out before my protection expired.

Normally I wouldn't be so cautious about it but I had heard stories about shipping issues even back then and didn't want to get burned. I'm surprised they haven't considered just no longer offering shipping as an option if its still such a difficult area of the commission process to keep up on. Disappointing to some sure clients, but it'd be a lot easier than constantly owing people like this.

Date: 2016-09-24 01:52 am (UTC)
From: [identity profile] neive.livejournal.com
Since I did get my stuff it'd be nothing to warrant an AB post on my part, but it was definitely uncomfortable having to be prepared to forcefully get my money back because they were notorious even then for shipping issues. Had I not known of the rumors at the time and protected myself like that who knows what would've happened though.

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