[identity profile] tyrah new posting in [community profile] artistsbeware2_archive
WHO: DobermanMoralist @ FA

WHERE: FurAffinity

WHAT: Digital Artwork

WHEN: September 29th, 2018 to Today

EXPLAIN: So I ordered a YCH from DobermanMoralist on September 29th. It is nearing three months since this date, and I have received NO updates on progress, NO messages, nothing. So on Monday I asked for either progress updates or a refund, and they said that they would complete mine AFTER they finished their new Christmas YCHs (which were ordered 3 weeks ago). I said "So.. you're doing the Christmas ones first, before the one I paid for three months ago?" Just to clarify, and they confirmed.

So I said "I think I'd just rather have the refund then." To which they responded "I don't do refunds, there was no queue, you weren't given a number on the queue, I'll do the art and you won't get your money back."

PROOF: https://sta.sh/0s54xmzrqgy EVERYTHING is in this one image.

Date: 2018-12-27 12:37 am (UTC)
From: [identity profile] gatekat.livejournal.com
If you paid via PayPal they can't enforce that.
File a dispute and then upgraded it to a claim if they don't refund.
Also remember that if you mark it resolved you can't open a second dispute so don't accept any promises.

Date: 2018-12-27 02:17 am (UTC)
From: [identity profile] tyrah jynn (from livejournal.com)
There is an open dispute, they have apparently “provided evidence” but hopefully PayPal sides with me. The person is just being nasty at this point and I have NO desire to work with them further.

Date: 2018-12-27 02:42 am (UTC)
From: [identity profile] gatekat.livejournal.com
If it is only a dispute PayPal won't resolve anything.
They only make the call if you escalate the dispute to a claim within 20 days of opening the dispute.

FAQ:
https://www.paypal.com/us/smarthelp/article/i-didn't-receive-the-item-i-purchased-or-it's-different-from-the-description.-how-do-i-report-the-problem-faq1344

Date: 2018-12-27 02:48 am (UTC)
From: [identity profile] tyrah jynn (from livejournal.com)
It is a claim, sorry lol PayPal terminology confuses me. It’s currently “under review” by PayPal.. I hope they side with me.

Date: 2018-12-27 03:32 am (UTC)
From: [identity profile] gatekat.livejournal.com
No problem. I find it confusing as well. But it's so important in getting a refund it's better to over-explain than assume.

Date: 2018-12-27 02:25 am (UTC)
From: [identity profile] poizenkat.livejournal.com
woah what a nasty attitude! I hope you get your money back soon!

Date: 2018-12-27 02:30 am (UTC)
From: [identity profile] tyrah jynn (from livejournal.com)
Me too :/ they just told me “no one deceived you, don’t waste my time”
(deleted comment)

Date: 2018-12-27 10:10 am (UTC)
From: [identity profile] tyrah jynn (from livejournal.com)
Yea, they posted that on their main page. It kind of feels like they’re just telling on themselves with that..

mod comment

Date: 2018-12-27 03:16 pm (UTC)
From: [identity profile] jamesalesto.livejournal.com
Just as a heads up removal of bewares from here is against our rules, and you will be permabanned for doing so.

Regardless if the artist sends a refund or paypal, then we will mark this as resolved both here and on your archive copy located here (https://artistsbeware.info/beware/submissions/beware-dobermanmoralist-r60/).
Edited Date: 2018-12-27 03:26 pm (UTC)

RE: mod comment

Date: 2018-12-27 06:36 pm (UTC)
From: [identity profile] tyrah jynn (from livejournal.com)
sorry, the note I sent them was sent before I even knew this livejournal existed ^^;
I have NO intention of removing any of these bewares anymore

Mod Comment

Date: 2018-12-27 06:06 pm (UTC)
From: [identity profile] jamesalesto.livejournal.com
Hey OP!

It looks like the artist's name has been left uncensored in Russian. If you could please get that we'd appreciate it.

RE: Mod Comment

Date: 2018-12-27 06:36 pm (UTC)
From: [identity profile] tyrah jynn (from livejournal.com)
Am I able to edit posts? I’m on mobile, will try to get that fixed

Re: Mod Comment

Date: 2018-12-27 06:37 pm (UTC)
From: [identity profile] jamesalesto.livejournal.com
Yes~ Click on "edit entry" and you can swap out the old stash link for a fixed one.

Date: 2018-12-28 12:09 am (UTC)
From: [identity profile] mazz.livejournal.com
Ooooo issue a chargeback and wash your hands of them. What a terrible attitude.

Date: 2018-12-28 12:10 am (UTC)
From: [identity profile] mazz.livejournal.com
Ah it looks like you already disputed it through paypal. Good

Date: 2018-12-28 12:38 am (UTC)
From: [identity profile] scourge8574.livejournal.com
Okay, wait a sec here. He was talking about prioritizing holiday commissions, but if you go to his page and look in his gallery yesterday and today he posted 4:20 ych's. Which are not holiday related and were taken after your commission as well.

http://www.furaffinity.net/view/29017229/

Date: 2018-12-28 04:33 am (UTC)
From: [identity profile] aien (from livejournal.com)
from the looks of it they already finished all their holiday ychs?
Edited Date: 2018-12-28 04:35 am (UTC)

Date: 2018-12-28 04:45 am (UTC)
From: [identity profile] scourge8574.livejournal.com
Them may have not sure, but it still means they are working on commissions taken after the OP's. They even took and finished all the Halloween commissions they took after her's as well. There are also a few others that weren't themed that were taken after her and completed before her.

Profile

artistsbeware2_archive: (Default)
artistsbeware2_archive

June 2022

S M T W T F S
   1234
56 7891011
12131415161718
19202122232425
2627282930  

Most Popular Tags

Style Credit

Expand Cut Tags

No cut tags
Page generated Jun. 17th, 2025 04:41 am
Powered by Dreamwidth Studios