BEWARE: DOBERMANMORALIST

[tyrah new]

WHO: DobermanMoralist @ FA

WHERE: FurAffinity

WHAT: Digital Artwork

WHEN: September 29th, 2018 to Today

EXPLAIN: So I ordered a YCH from DobermanMoralist on September 29th. It is nearing three months since this date, and I have received NO updates on progress, NO messages, nothing. So on Monday I asked for either progress updates or a refund, and they said that they would complete mine AFTER they finished their new Christmas YCHs (which were ordered 3 weeks ago). I said "So.. you're doing the Christmas ones first, before the one I paid for three months ago?" Just to clarify, and they confirmed.

So I said "I think I'd just rather have the refund then." To which they responded "I don't do refunds, there was no queue, you weren't given a number on the queue, I'll do the art and you won't get your money back."

PROOF: https://sta.sh/0s54xmzrqgy EVERYTHING is in this one image.

Comments

[gatekat.livejournal.com]

If it is only a dispute PayPal won't resolve anything.
They only make the call if you escalate the dispute to a claim within 20 days of opening the dispute.

FAQ:
https://www.paypal.com/us/smarthelp/article/i-didn't-receive-the-item-i-purchased-or-it's-different-from-the-description.-how-do-i-report-the-problem-faq1344

[tyrah jynn (from livejournal.com)]

It is a claim, sorry lol PayPal terminology confuses me. It’s currently “under review” by PayPal.. I hope they side with me.

[gatekat.livejournal.com]

No problem. I find it confusing as well. But it's so important in getting a refund it's better to over-explain than assume.